Shipping Policy
Welcome to Luxos. Following are the terms and conditions that constitute our Shipping Policy. We are currently offering FREE shipping on all orders paid on www.luxos.co.uk and only ship items in the United Kingdom (UK). If you are outside of the UK, please us the Contact Us page and get in touch!
What can you expect from our shipping and delivery processes?
- Secured Packaging
- Genuine Logistics Partners
- Realtime tracking
- Stress-free Shipping
At Luxos, we provide world class shipping to all our customers that includes inspection, fast & timely delivery, quality packaging, insurance for the package, and timely updates at each stage of shipping.
We know that when you buy expensive products online the transit can be the most worring. So we offer stress free shipping service which means we take care of everything - secured shipping, durable boxes, tracked and most importantly insured.
Each order we receive will be processed within 48 hours, and you will be updated time to time of course, if you have any query you can speak to our customer care team and we will resolve your issues as soon as possible. Our standard shipping time approx 1-5 days in business days. Currently we ship only in the United Kingdom.
To assure that you receive your order on time and safely with full courtesy and attention, we have partnered with most of the top courier and logistics partners.
Customs, Duties and Taxes
luxos.co.uk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
PLEASE NOTE
The delivery timeframe mentioned on product details is estimated by seller. Actual delivery time depends on many factors such as availability of the product at the merchant, address where the order needs to be delivered and courier issues and other circumstances that might effect delivery. You can rest assured that you are completely protected as a shopper at Luxos. You always have a choice to cancel your order due to shipment delay by contacting our customer care team.